Testing Amazon Alexa Voice Service
The Alexa Voice Service (AVS) enables device makers to integrate Alexa into a variety of products, from smartphones and smart speakers to home appliances and wearables. With the introduction of new voice-forward products, device makers need to consider how to secure their cloud-connected devices.
Amazon has defined two (2) main programs to test and certify devices or applications integrating Alexa Voice Services in order to ensure they meet their quality and security standards in addition to ensure products have good end to end user experience.
DEKRA is the first laboratory in the world authorized for both device testing and security assessment programs to meet the Alexa Built-in requirements and provides these services at several locations worldwide. Read more about the services here.
What is the Alexa Voice Service?
The Alexa Voice Service (AVS) enables device makers to integrate Amazon Alexa functionality into a variety of products, from smartphones and smart speakers to home appliances and wearables. For more information about Alexa Voice Service (AVS), visit the official Amazon Alexa website.
What is an Alexa Built-in Product?
Alexa is Amazon’s cloud-based voice service available on more than 100 million devices from Amazon and third-party device manufacturers. With Alexa, you can build natural voice experiences that offer customers a more intuitive way to interact with the technology they use every day. Amazon offers a collection of tools, APIs, reference solutions, and documentation to make it easier to build for Alexa.
Alexa built-in is a category of devices created with the Alexa Voice Service (AVS) which have a microphone and speaker integrated. You can talk to these products directly with the wake word “Alexa,” and receive voice responses and content instantly. Alexa built-in devices offer multiple advantages, increase connectivity, automate processes, but at the same time increase exposure to possible external attacks. Therefore, it is necessary to evaluate security by understanding the ecosystem surrounding the devices. Nowadays, almost all devices are connected to the internet or a local network. If you want to integrate Alexa Voice Service (AVS) safely into your product, DEKRA test and certifies according the required requirements. We are here to help you with the safe integration of AVS into a variety of products.