Consumer Products

Assuring safety and security through testing and certification

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  • Safe is a home that connects every appliance securely

    Consumers are on the threshold of the smart home era. With smart televisions, always-online washing machines, and self-learning thermostats, people’s homes are becoming increasingly high-tech. Connected devices are communicating with each other as they share a continuous flow of data in the cloud. Ensuring devices stay safe, reliable, and trustworthy – both now and in the future – is one of the biggest challenges for manufacturers of consumer electronics, whether they are start-ups or established multinationals. The consumer electronics market continues to show steady growth, but the average unit price is on the decline as developed markets become saturated.

    With the advent of the Internet of Things (IoT), regulations have become more stringent in an effort to try and minimize safety risks and protect people’s privacy. Plug & play features are of the utmost importance to encourage consumers to adopt new and innovative technologies in their homes. Concerns about privacy and security result in sluggish consumer acceptance.

  • Trends & Developments

    icon plug and play

    Plug & Play

    Smart product acceptance depends heavily on plug & play features and compatibility.

    icon regulations

    More stringent lawmaking

    Increasingly sophisticated technologies are forcing regulators to introduce more stringent lawmaking.

    icon speed

    Product development speed up

    Shorter product life cycles create the need for shorter product development phases and a faster time to market. Energy efficiency and sustainanbility are becoming more important in the production process.

  • DEKRA supports your innovations

    At DEKRA, our testing and certification services support manufacturers in the design, configuration, operation, and maintenance of products. In addition, we stimulate standardization and conformance. As the consumer electronics and automation markets are growing, manufacturers and innovators face increasingly complex design and technology choices. Our job is to make sure your products don’t just work, but also work together with everything else.

    DEKRA has well over 90 years of experience with testing and certification. Our services help appliance and components manufacturers ensure that their products comply with international regulations and standards with respect to safety and reliability. Our worldwide network of state-of-the-art laboratories and technical expertise offers opportunities to export to markets around the globe. Working with us gives you the ability to demonstrate that your products comply with the latest standards. 

    We offer a complete package of services in line with the latest technological developments. Thanks to our global account managers in combination with dedicated local teams, we provide you with a single point of contact for all our services. Whether you are a start-up or a multinational company, our tailored and customized solutions help to ensure your compliance with the necessary regulations and standards.

    We test and certify amongst others:

    • Batteries
    • Household appliances
    • Consumer electronics
    • Domotics (home automation) components
    • Power tools
    • Appliance components
    • Installation components
    • Toys

  • Customer case

    Putting batteries through their paces to ensure quality and safety

    CLEANTRON, specialized in the design and engineering of high quality lithium-ion battery packs, comes to DEKRA for a full range of battery safety and performance tests according to the required standards.

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  • Our solutions

    electrical safety testing

    Electrical Safety

    Non-conformant devices might expose users to electrical shock, mechanical hazards, fire hazards, electric, magnetic and electromagnetic fields, harmful radiation, acoustic noise, temperature, biological and chemical effects, explosion and more. Does this sound a little overwhelming? At DEKRA, we’re here to help you.

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    Quality & Performance

    Quality & Performance

    Making sure your product lives up to your customer's expectations means testing it during product development as well as right before it is being put to use. Quality and performance testing ensures that your product achieves its desired life expectancy.

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    EMC & Radio Testing

    Nearly all electronic devices generate some form of interference and are susceptible to interference from their surroundings. To ensure that they work well, they should be immune to some level of external interference as well as emit limited levels of interference themselves. EMC & RF testing analyzes exactly that.

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  • Meet our experts

  • Dirk Spruijt
    Contact person

    Dirk Spruijt

    Consumer market segment, Global/Europe
  • Contact person

    Kookoo Deng

    Consumer market segment, Asia