Usability & Performance Testing

Gaining insight on product usability and performance

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  • Focus on quality through usability and performance testing

    Usability and performance testing can help you reduce risks and liability by giving insight into the quality of a product or component. Results obtained in rigorous product testing can be used to improve your products and benchmark against the state of the art and your competitor. Through performance and fitness-for-use evaluation programs, manufacturers gain insight as to whether a product is suitable for its intended purpose as specified by them. DEKRA's FFU programs define the manner in which testing should be done in order to fulfill this specification. 

    +31 88 96 83560

    CN: +86 21 6056 7653

  • Why DEKRA?

    A global lab network

    With an extensive network of laboratories and partners, we can help you in many parts of the world

    Highly specialized experts

    Our expert knowledge can save you time, so you can focus on bringing your products to market

    In-depth knowledge of your industry

    DEKRA has a broad understanding of regulatory and industry requirements

  • Thanks to DEKRA’s extensive network of laboratories, we can test products against the applicable requirements in multiple locations in the world. Whether you’re aiming at the domestic market or targeting export countries, we can deliver testing services which can indirectly contribute to achieving higher user satisfaction, reduced liability and risks, fewer recalls and lower warranty costs.

    • We test for

      • Energy efficiency / labelling against EU ErP regulations
      • Battery performance
      • Environmental performance e.g. environmental footprint of products
      • LED lighting performance e.g. DEKRA LED performance
      • Ethernet PHY performance
      • Software performance

    • Product that we test (a.o.)

      • Refrigerator
      • Washing machines
      • Household appliances
      • Power tools
      • Lithium-ion battery packs
      • LED lamps and luminaires
      • LED street and public lighting
      • IT products
      • Ethernet boards

  • Our testing services in detail

    Usability testing

    DEKRA performs usability testing (also called fitness-for-use or FFU testing) to assess the quality and longevity of finished products. The tests can focus on, for example, functionality, handling, user-friendliness and accessibility. Based on the manufacturer's needs, a test program is developed by DEKRA. National or international performance standards are used in addition to support ratings of products. Products that meet the requirements are awarded the DEKRA Seal, which provides clear and transparent proof of performance from a neutral organization.

    Performance testing

    Performance testing is offered for a variety of performance criteria, such as energy efficiency, resource efficiency, reparability or just simply the performance of your Ethernet interface. DEKRA offers a variety of performance tests for many markets and products, from energy efficiency and consumption tests for consumer products to evaluating how your product compares with regards to environmental performance.

    Performance testing can help you gain a competitive edge by benchmarking and supporting your marketing or labelling claims. In addition, it can help you simply confirm product compliance with, for example, the European Union or Australian minimum energy performance requirements and energy labelling regulations.

    Calibration services

    To ensure that your products meet the latest standards, it is vital that your measuring equipment does too. When your multimeter, oscilloscope, analyzer, resistance meter or ammeter clamp is tested and calibrated accurately, making sure that your product will work as expected becomes attainable. DEKRA offers calibration services under accreditation as well as calibration services for other types of equipment. Among the products that DEKRA tests are:

    • DC and low frequency equipment (a.o. multimeters, caibrators, power supplies, capacitors, resistance meters, megohmmeters)
    • Timing and frequency equipment (a.o. frequency meters, oscilloscopes, multifunction generators, time bases)
    • High frequency equipment (a.o. radiofrequency generators, spectrum analysers, attenuators, AM and FM modulation generators)
    • Other equipment (a.o. climatic chambers, data loggers, amplifiers, wave surge simulators)

    To learn more about DEKRA's calibration services:

    Get in touch

    Our testing services in detail

    Usability testing

    DEKRA performs usability testing (also called fitness-for-use or FFU testing) to assess the quality and longevity of finished products. The tests can focus on, for example, functionality, handling, user-friendliness and accessibility. Based on the manufacturer's needs, a test program is developed by DEKRA. National or international performance standards are used in addition to support ratings of products. Products that meet the requirements are awarded the DEKRA Seal, which provides clear and transparent proof of performance from a neutral organization.

    Performance testing

    Performance testing is offered for a variety of performance criteria, such as energy efficiency, resource efficiency, reparability or just simply the performance of your Ethernet interface. DEKRA offers a variety of performance tests for many markets and products, from energy efficiency and consumption tests for consumer products to evaluating how your product compares with regards to environmental performance.

    Performance testing can help you gain a competitive edge by benchmarking and supporting your marketing or labelling claims. In addition, it can help you simply confirm product compliance with, for example, the European Union or Australian minimum energy performance requirements and energy labelling regulations.

    Calibration services

    To ensure that your products meet the latest standards, it is vital that your measuring equipment does too. When your multimeter, oscilloscope, analyzer, resistance meter or ammeter clamp is tested and calibrated accurately, making sure that your product will work as expected becomes attainable. DEKRA offers calibration services under accreditation as well as calibration services for other types of equipment. Among the products that DEKRA tests are:

    • DC and low frequency equipment (a.o. multimeters, caibrators, power supplies, capacitors, resistance meters, megohmmeters)
    • Timing and frequency equipment (a.o. frequency meters, oscilloscopes, multifunction generators, time bases)
    • High frequency equipment (a.o. radiofrequency generators, spectrum analysers, attenuators, AM and FM modulation generators)
    • Other equipment (a.o. climatic chambers, data loggers, amplifiers, wave surge simulators)

    To learn more about DEKRA's calibration services:

    Get in touch

  • Meet our experts

  • Dirk Spruijt
    Contact person

    Dirk Spruijt

    Consumer market segment, Global/Europe
  • Charles Chi
    Contact person

    Charles Chi

    Consumer market segment, Asia
  • Toke Reijs
    Contact person

    Toke Reijs

    Retail market segment, Global
  • Raphael Thomas
    Contact person

    Raphael Thomas

    Retail market segment, Asia