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Privacy policy

DEKRA respects the privacy of all visitors to its website

Privacy Policy DEKRA Certification B.V.

This is the privacy statement of DEKRA Certification B.V., Meander 1051, 6825 MJ Arnhem, The Netherlands.

Click here for the privacy policy of DEKRA Testing & Certification S.A.U. (Málaga, Spain).

Your privacy is important to us
DEKRA is a company where safety is most important and for that reason DEKRA wants to handle your personal data in a safe and open manner. Through this page we want everyone whose personal data are being processed by DEKRA Certification B.V., to know why this data is being processed and which rights are associated with it.

The reason we process your personal data
Personal data will only be processed if this is permitted on the basis of article 6 of the General Data Protection Regulation (better known as the GDPR). This means that processing is either necessary or that we have your explicit consent to do so.

Privacy on the website
The only information that is collected and retained when you visit our website is the address of the computer from which the site is viewed, the type and version of the browser being used, the pages opened and the date and time of the visit. This information is used to monitor usage of the site, with a view to aiding its further development.

The period for which the personal data will be stored
DEKRA will store your personal data no longer than necessary for the purposes for which the personal data are processed. When DEKRA no longer needs to store the personal data for processing, DEKRA will only store your personal data if necessary for compliance with a legal obligation.

Transferring data to third parties
In principle, DEKRA will not forward personal data to third parties if this is not necessary. DEKRA only does this if it is necessary to carry out its tasks. If DEKRA forwards your information to a third party, DEKRA will take into account all of the applicable legislation. Since DEKRA is an international company, it will in some cases be necessary for data to be processed outside the EU. Here too, the applicable legislation is taken into account. DEKRA will never forward, sell or exchange your data with third parties for direct marketing purposes.

Your rights
When your personal data are processed by DEKRA, you have certain rights. You have the right to:

  • request DEKRA to provide you with information regarding your personal data that DEKRA processes;
  • request DEKRA to rectify any incorrect and / or outdated personal data;
  • request DEKRA to complement incomplete personal data;
  • request DEKRA to delete your personal data;
  • request DEKRA to restrict certain parts of the processing of your personal data;
  • request DEKRA to transfer your personal data to a third party;
  • object to the processing of personal data by DEKRA.

DEKRA will consider all requests and answer within a reasonable time. If DEKRA decides to decline your request, DEKRA will inform you accordingly. After having received a request, DEKRA can ask you for more information, so that we can confirm your identity.

DEKRA may update this privacy statement without notice. If we update this privacy statement, the modified version can be found on this page. It is advisable to monitor this page for any possible changes.

Questions and contact details of the data protection officer
For any questions and / or complaints about the processing of your personal data, please contact our data protection officer at: We will do our best to answer questions clearly and to resolve complaints the best we can.

Last edit: May 24th 2018